Workplace Operations Program Manager

Tesla

Responsibilities

  • The role of Regional Workplace Manager to assist in developing and managing the operations of a world class facilities program for one of the most progressive vehicle brands in the world. Demonstrated industry knowledge of facilities operations processes and repairs/maintenance is preferred, as well as a demonstrated focus on providing the highest service experience to our customers. The right candidate will have strong analytical ability, exceptional communication skills, ability to build business partnerships with third party providers and ability to resolve challenging problems with minimal guidance. This role can potentially be remote based on the qualifications of the candidate. If you are interested in becoming a part of a fast-paced team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:

Requirements

  • Bachelor’s Degree preferred
  • Minimum 3 years customer service experience (emergency response in a high velocity/high volume setting preferred)
  • Proven ability to measure and manage work from afar, including driving successful vendor relationships
  • Self-starter with the ability to work under minimal guidance and direction
  • Superior communication skills; written and verbal
  • Enthusiasm for exceeding customer expectations and driving continuous improvements