Tesla Advisor- Rancho Cucamonga, CA


The Role

The Tesla Advisor consistently delivers on an incredible
educational, immersive, and exciting experience to all of our current and
future customers as well as create a memorable experience for our customers on delivery
day. They constitute Tesla’s front line and are our brand ambassadors,
supporting our mission to accelerate the world’s transition to sustainable

As a Tesla Advisor, you will support customers from the
moment they walk into our showrooms to learn about Tesla through to their
delivery day experience. We’ve created one of the most innovative vehicles ever
made, and you will help deliver an equally innovative buying and delivery

To succeed at Tesla, you must be energetic, highly organized,
and hard working. You should have a passion for sustainable energy and the
ability to create exceptional client experiences. While individual
contributions will be recognized, teamwork is essential to achieve the highest
level of success. We will reward team players who help others succeed and
empower the team around them.

We are hiring for part-time and full-time positions.


  • Engage walk in guests promptly, personally and
    with the goal of opening the conversation and ensuring they feel welcome
  • Excite, engage and educate prospective customers
    and current owners through calls, emails or text and outbound events to educate
    them about Tesla’s product offering and answering questions
  • Help Tesla maintain a healthy sales pipeline by
    collecting customer contact information and scheduling and copiloting Test
    Drives for individuals who exhibit purchase intent or potential
  • Actively contribute to the achievement of
    monthly sales and delivery targets by achieving and exceeding individual Sales
    and KPI targets
  • Effectively present and sell and support the
    delivery and installation the entire Tesla eco-system
  • Provide the highest level of customer service
    throughout the full sales and delivery cycle & installation process, as
    well as continued support throughout ownership
  • Prepare, stage, and charge customer vehicles in
    advance of their scheduled delivery appointment
  • Educate new owners by conducting a comprehensive
    vehicle orientation, tailored to the individual customer’s needs and comfort
  • Execute customer documents on delivery day
  • Demonstrate a mastery of all Tesla products and
    services. Keep up with EV industry trends and local incentives
  • Conduct direct deliveries from Delivery Centers
    to customer homes
  • Perform additional responsibilities as assigned
    to meet business needs


  • At least 1+ year of customer service and/or
    sales experience with proven track record to meet or exceed goals 
  • Positive, enthusiastic and passionate about the
    changes in the personal transportation industry
  • Ability to understand and convey business issues
    and technical concepts
  • Strong sense of team mentality and reliability
  • Great attention to detail with strong
    organization and communication skills 
  • Proficient with Microsoft Office suite and CRM
  • Ability to work evening hours, weekends and
    holidays in a retail environment
  • Ability to obtain appropriate state licensing,
    where applicable
  • Must be at least 18 years of age and maintain a
    valid driver’s license and an acceptable and safe driving record
  • Must be able to successfully pass a
    pre-employment background check
  • Legal right to work in the United States

Employee Benefits

a full-time Tesla employee, you will receive:

Full benefits from day 1 for you and your eligible dependents

Medical plan options for Kaiser, Aetna PPO and HSA
(including infertility and transgender coverage)

2 medical plans with $0 paycheck contribution

Vision & dental plans (including orthodontic

Healthcare and Dependent Care Flexible Spending

Company Paid HSA Contribution when enrolled in
the High Deductible Medical Plan with HSA

Company paid Life, AD&D, short-term and
long-term disability

401(k) match, Employee Stock Purchase Plans, and
other financial benefits

Employee Assistance Program, Sick and Vacation
time (Flex Time for salary positions), and Paid Holidays

Back-up childcare and employee discounts

Voluntary plans such as critical illness,
hospital indemnity, accident insurance, and pet insurance

Voluntary Identity Theft and Legal Services

Adoption and surrogacy benefits