Tesla Advisor – Part Time

Tesla

The Role

The Tesla Advisor consistently delivers on an incredible
educational, immersive, and exciting experience to all of our current and
future customers as well as create a memorable experience for our customers on delivery
day. They constitute Tesla’s front line and are our brand ambassadors,
supporting our mission to accelerate the world’s transition to sustainable
energy.

As a Tesla Advisor, you will support customers from the
moment they walk into our showrooms to learn about Tesla through to their
delivery day experience. We’ve created one of the most innovative vehicles ever
made, and you will help deliver an equally innovative buying and delivery
experience.

To succeed at Tesla, you must be energetic, highly organized,
and hard working. You should have a passion for sustainable energy and the
ability to create exceptional client experiences. While individual
contributions will be recognized, teamwork is essential to achieve the highest
level of success. We will reward team players who help others succeed and
empower the team around them.

We are hiring for part-time and full-time positions.

Responsibilities

  • Engage walk in guests promptly, personally and
    with the goal of opening the conversation and ensuring they feel welcome
  • Excite, engage and educate prospective customers
    and current owners through calls, emails or text and outbound events to educate
    them about Tesla’s product offering and answering questions
  • Help Tesla maintain a healthy sales pipeline by
    collecting customer contact information and scheduling and copiloting Test
    Drives for individuals who exhibit purchase intent or potential
  • Actively contribute to the achievement of
    monthly sales and delivery targets by achieving and exceeding individual Sales
    and KPI targets
  • Effectively present and sell and support the
    delivery and installation the entire Tesla eco-system
  • Provide the highest level of customer service
    throughout the full sales and delivery cycle & installation process, as
    well as continued support throughout ownership
  • Prepare, stage, and charge customer vehicles in
    advance of their scheduled delivery appointment
  • Educate new owners by conducting a comprehensive
    vehicle orientation, tailored to the individual customer’s needs and comfort
    level
  • Execute customer documents on delivery day
  • Demonstrate a mastery of all Tesla products and
    services. Keep up with EV industry trends and local incentives
  • Conduct direct deliveries from Delivery Centers
    to customer homes
  • Perform additional responsibilities as assigned
    to meet business needs

Requirements

  • At least 1+ year of customer service and/or
    sales experience with proven track record to meet or exceed goals 
  • Positive, enthusiastic and passionate about the
    changes in the personal transportation industry
  • Ability to understand and convey business issues
    and technical concepts
  • Strong sense of team mentality and reliability
  • Great attention to detail with strong
    organization and communication skills 
  • Proficient with Microsoft Office suite and CRM
    tools 
  • Ability to work evening hours, weekends and
    holidays in a retail environment
  • Ability to obtain appropriate state licensing,
    where applicable
  • Must be at least 18 years of age and maintain a
    valid driver’s license and an acceptable and safe driving record
  • Must be able to successfully pass a
    pre-employment background check
  • Legal right to work in the United States

Compensation
Compensation is based on a variety of
factors including but not limited to work experience, skills, certifications,
etc.

Part-Time Employee Benefits

As a part-time
Tesla employee, you will receive: 

·        
401(k) match

·        
Employee Assistance Program, Sick and Vacation
time, and Paid Holidays

·        
Back-up childcare and employee discounts

·        
Dependent Care Flexible Spending Account

  • LGBTQ+ care concierge services
  • Pet Insurance