Responsibilities

We are looking for qualified, talented individuals to join our Supercharger Tier 2 Team that ensures the highest availability for the global Supercharger fleet and contributes to the best customer experience. The ideal candidates will have both technical acumen and a proven track record of excellent customer service.  If you are passionate about sustainable energy and driven to exceed customer expectations, this may be the role for you. 

Requirements

• Electrical, Energy or Electronic background related technical experience
• Background in technical support is preferred
• Understanding of distributed generation and/or energy storage systems preferred
• Ability to thrive in both independent and team environments
• Coding skills in languages like Python and ability to run SQL is a plus
• Excellent written and oral communication skills
• Proficiency in English, any additional European language skills are a plus
• Ability to prioritize effectively, handle shifting priorities and troubleshoot
• Available to work 1 weekend every 4-6 weeks
• Experience with CRM systems and MS Office Suite
• Willingness to learn about new and innovative technologies