Service Supervisor, Sheffield

Tesla

  • Full Time

Responsibilities

At Tesla, our Service Supervisors are the front-line leaders of our Service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations as well as proactively developing team members to reach their full potential.

We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy.

Our Service Supervisors consistently deliver excellent results across both people leadership and business operations. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.

Requirements

  • Technical automotive background as a Service Technician is preferable
  • Ideally have experience of working with Electric Vehicles
  • Proven ability to lead by example and be innovative with processes and efficiencies
  • Analytical ability to understand and impact key performance indicators
  • Problem solving initiative to fix problems when they arise, but also understand why and how they happened
  • Ability to motivate a team, to engage and facilitate others to achieve and succeed
  • A calm, considered approach with exceptional communication skills
  • Digitally savvy – ability to adopt and adapt quickly to new technology and systems
  • Good knowledge of MS Office
  • Able to communicate, read, and write effectively in the English language, and other local languages if required
  • Must have and continue to maintain a valid driving license and safe driving record
  • Performs well in an agile, fast-paced environment where things can change very quickly
  • Perform, think and lead well under pressure