Service Operations Analyst (m/w/d) – Berlin


  • Full Time


Tesla is
seeking a Service Operations Analyst to join our team. This role is integral to
the success of our service organization and will directly help with providing
our customers with an excellent service experience and help realize our mission
to accelerate the world’s transition to sustainable energy.

In this
role, you will support our Central Europe Service organization to build, manage
and action our service performance measurement tools and routines. You will
work together with our Regional Director and Service Performance Lead to
perform the needed data analytics, reporting building, project management and
operational tasks.


We offer:


  • Ongoing training and development to
    help you grow your skills and career
  • The
    chance to work with innovative technology, advanced tools and software
  • A
    dynamic and fast-paced environment where inclusion, learning and
    collaboration are key to success
  • A
    permanent contract, 30 vacation days, competitive salary, Tesla equity,
    corporate benefits etc. 


  • Demonstrated
    success in setting goals and priorities, and driving for results
  • Strong
    analytical skills and ability to manage and interpret mass data
  • Ability to
    work in a fast-paced environment with attention to detail
  • Creative
    problem-solving skills to drive continuous improvements
  • Excellent
    communication skills and ability to establish strong working relationships
  • Strong team
    player with an interest in automotive techniques related to repair and
    servicing of vehicles
  • Digitally
    savvy and able to adapt quickly to new technology and systems
  • Effective
    communication in English and German if required