Responsibilities

At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy.

Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.

Requirements

• Experience of working within the
  automotive industry is preferable, but not a must.
• Proven background as an
  exceptional people leader.
• Performs well in an agile,
  fast-paced environment where things can change very quickly.
• Proven experience of working
  within a business at both strategic and operational levels.
• An understanding of local legal
  employment rights and processes is desirable.
• Ability to adapt to constantly
  changing/fluctuating targets and business needs.
• Proven ability to build strong
  relationships with other business areas, stakeholder management.
• Strong drive to motivate a team,
  to engage, develop and facilitate others to achieve and succeed.
• Perform, think and lead well
  under pressure.
• A calm, considered approach with
  exceptional communication skills.
• Digitally savvy – ability to
  adopt and adapt quickly to new technology and systems.
• Good knowledge of MS Office.
• Able to communicate, read, and
  write effectively in the English language, and other local languages if required.
• Must have and continue to
  maintain a valid driving license and safe driving record.