Service Manager (m/w/d) – Delivery Center Brandenburg


  • Full Time


At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy.

Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.


  • Experience of working within the
    automotive industry is preferable, but not a must.
  • Proven background as an
    exceptional people leader.
  • Performs well in an agile,
    fast-paced environment where things can change very quickly.
  • Proven experience of working
    within a business at both strategic and operational levels.
  • An understanding of local legal
    employment rights and processes is desirable.
  • Ability to adapt to constantly
    changing/fluctuating targets and business needs.
  • Proven ability to build strong
    relationships with other business areas, stakeholder management.
  • Strong drive to motivate a team,
    to engage, develop and facilitate others to achieve and succeed.
  • Perform, think and lead well
    under pressure.
  • A calm, considered approach with
    exceptional communication skills.
  • Digitally savvy – ability to
    adopt and adapt quickly to new technology and systems.
  • Good knowledge of MS Office.
  • Able to communicate, read, and
    write effectively in the English language, and other local languages if required.
  • Must have and continue to
    maintain a valid driving license and safe driving record.