Service Manager

Tesla

Responsibilities

  • Tesla’s Service Managers are the leaders of our service teams. In this role, you will be responsible for delivering an impeccable service experience to each and every Tesla customer while preparing Tesla Service teams to meet the needs of our customers.

Requirements

  • Educational experience: Bachelor’s degree or equivalent professional experience.
  • Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.
  • Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.
  • Process / operations experience: strong and proven experience leading field, technical repair or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities. Experience running complex processes using Lean or other techniques.

    Employee Benefits

  • As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
  • Aetna PPO and HSA plans (including infertility coverage)
  • 3 medical plan choices with $0 paycheck contribution
  • Vision & dental plans (including orthodontic coverage)
  • Company paid Life, AD&D, short-term and long-term disability
  • 401(k) partial match, Employee Stock Purchase Plans, and other financial benefits
  • Employee Assistance Program, Paid Time Off, and Paid Holidays
  • Back-up childcare and employee discounts