Service Advisor CDMX

Tesla

Responsibilities

ROLE

Our Service Advisors aren’t just technically gifted, they are also great communicators who put the customer first, making Tesla a pioneer in automotive service with the highest customer satisfaction rate in the industry.

You will work with an international and diverse team of our best and brightest. Their experience ranges from automotive to industrial to hobbyists or career switchers, and what drives them all is Tesla’s mission to accelerate the world’s transition to sustainable energy. Our Service Centers are strategically placed to give customers ease of access and, on occasion, you’ll also meet customers off-site. Now is your chance to help us revolutionize the way automotive service is provided and further your professional growth and skills at the same time.

Requirements

REQUIREMENTS

You Are…

A fast learner. We don’t expect you to be an expert on day one and our dedicated training team will upskill you quickly.

A communicator. From top notch customer service to interfacing across a fast-moving, international company, you communicate clearly, concisely and confidently.

A team player. You’ll be part of a diverse team that thrives on collaboration.

A coordinator. You know how to set priorities, meet deadlines and never lose sight of the big picture.

Technically gifted. Whether repairing a bicycle or an engine, you understand moving parts and can adapt to new techniques. Ideally, you’re no stranger to shop tools, power tools and testing equipment.

Connected. From MS Office to Dealer Management Systems, you’ll be fully leveraging software to support a first-class customer experience.

A driver. You have a valid license and a safe driving record.