Responsibilities
Do you want to help accelerate the world’s
transition to sustainable energy?
At Tesla, that’s our mission.
Our Service Advisors coordinate a seamless
service experience for our customers. They are our front line and brand
ambassadors, supporting Tesla’s mission. We’ve created one of the most
innovative vehicles ever made, and you will help ensure an equally innovative
service experience.
We offer:
- A dynamic, safe and fast-paced environment where inclusion,
learning and collaboration are key to success - The chance to work with innovative technology and advanced
tools and software - Ongoing training and development to
help you grow your skills and career - A competitive compensation and benefits
package including Tesla shares
Requirements
You are:
- Customer-centric above all: You act with the
customer in mind. You have a solid background within customer service, and you
are able to improve the team’s ability to deliver an excellent customer
experience. You are an excellent problem solver.
- A dynamic and skilled multi-tasker: You prioritize
your time and tasks efficiently and deliver on time. You are energetic, highly
organized, and proactive. You thrive in a fast-paced, ever-changing
environment, while maintaining attention to detail.
- Eager to learn: We expect you to have an understanding
knowledge in car repairs and technologies and to be eager to continuously develop
your knowledge on service operations and vehicle systems.
- An excellent communicator: You communicate clearly
and respectfully in English and Spanish, act as a Tesla ambassador through
digital channels, phone and face-to-face.
- Flexible team player: You like collaborating
closely with different kinds of people, and can establish and maintain strong
working relationships with all internal stakeholders. You can work in shifts to
support your team. This may include Saturdays.
- Safe to drive: We require you to hold a full valid
driver’s license.
- Eligible: have the right to work in Spain.
