Service Advisor – Asesor/a de Servicio Automoción, Valencia

Tesla

  • Full Time

Responsibilities

Do you want to help accelerate the world’s
transition to sustainable energy?

At Tesla, that’s our mission.

Our Service Advisors coordinate a seamless
service experience for our customers. They are our front line and brand
ambassadors, supporting Tesla’s mission. We’ve created one of the most
innovative vehicles ever made, and you will help ensure an equally innovative
service experience.

 

We offer:

  • A dynamic, safe and fast-paced environment where inclusion,
    learning
    and collaboration are key to success
  • The chance to work with innovative technology and advanced
    tools and software
  • Ongoing training and development to
    help you grow your skills and career
  • A competitive compensation and benefits
    package including Tesla shares

Requirements

You are:

  • Customer-centric above all: You act with the
    customer in mind. You have a solid background within customer service, and you
    are able to improve the team’s ability to deliver an excellent customer
    experience. You are an excellent problem solver.
  • A dynamic and skilled multi-tasker: You prioritize
    your time and tasks efficiently and deliver on time. You are energetic, highly
    organized, and proactive. You thrive in a fast-paced, ever-changing
    environment, while maintaining attention to detail.
  • Eager to learn: We expect you to have an understanding
    knowledge in car repairs and technologies and to be eager to continuously develop
    your knowledge on service operations and vehicle systems.
  • An excellent communicator: You communicate clearly
    and respectfully in English and Spanish, act as a Tesla ambassador through
    digital channels, phone and face-to-face.
  • Flexible team player: You like collaborating
    closely with different kinds of people, and can establish and maintain strong
    working relationships with all internal stakeholders. You can work in shifts to
    support your team. This may include Saturdays.
  • Safe to drive: We require you to hold a full valid
    driver’s license.
  • Eligible: have the right to work in Spain.