Senior Account Manager, 3rd Party Distribution

Tesla

  • Full Time

The Role

Tesla is seeking a motivated, experienced, and knowledgeable Senior Program Manager to directly collaborate with multiple 3rd Party Warehousing partners.  This person will be responsible for ensuring our partners maintain contractual key performance indicators, adhere to Tesla policies, and provide first-class support to Tesla’s Vehicle Service and Energy Teams.

Responsibilities

  • Act as liaison to 3rd Party Warehouses to ensure adherence to Tesla policies and procedures
  • Audit 3rd Party Warehouses to verify Tesla-mandated standards are met
  • Effectively communicate and evaluate warehouse key performance standards (KPI) including costs, dock-to-stock, inventory accuracy, fulfillment, quality, and other critical performance criteria
  • Manage and communicate individual Profit & Loss (P&L) benchmarks for each managed site to leadership
  • Review, Audit, and approve monthly invoices; Communicate costs clearly for executive review
  • Support with resolving NCI (non-conforming inventory) and other operational needs
  • Review and audit inventory variance found by 3rd party in accordance with Tesla policies
  • Act as the point-of-contact for and support with on-site and field-related escalations
  • Coordinate order-line transfers both into and out of warehouses
  • Partner with internal and 3rd party teams on new services, projects, and implementations
  • Program-manage and coordinate the launch of new Third-Party Logistics (3PL) warehouses
  • Collaborate with Tesla business partners to align on standards, operational improvement, and goals
  • Build a strong working relationship with 3rd parties and internal Tesla teams
  • Role consists of up to 75% travel and is a remote position
  • Additional tasks or responsibilities as dictated by company need or direct manager

Requirements

  • BS/BA in Supply Chain, Operations Management, Material Distribution, or equivalent experience
  • 3-5 years related experience in warehousing, fulfillment, and/or operations
  • Familiarity with CFR (Code of Federal Regulations) is preferred
  • Strong understanding of critical processes for handling and distributing Dangerous Goods
  • Proficiency in Microsoft Office, particularly Excel.  Must be able to merge and compare data effectively
  • Ability to manage multiple projects simultaneously and prioritize tasks based on demand
  • Ability to learn, communicate and train other on complex processes
  • Ability to present warehouse performance and status updates effectively to executive leadership
  • Be a strong example of Tesla’s Mission, Vision, and Core Values
  • Self-motivated, open-minded, collaborative, resourceful, and team-oriented attitude
  • Ability to solve problems in a fast-paced work environment with minimal supervision
  • Candidates must be self-starters, organized, and have the ability to manage multiple P&L entities