Security Operations Center (SOC) Operator / Leitstelle (m/f/d)

Tesla

Responsibilities

Gigafactory Berlin-Brandenburg marks a defining moment in Europe for Tesla’s mission of accelerating the world’s transition to sustainable energy. Here we will launch revolutionary products on a massive scale, using extraordinary speed, innovation and efficiency. Our employees will ensure that we achieve our goals, and we welcome you to help us write the next chapter of our success story. 

The Tesla Global Security team want to make a difference, take security seriously and to provide our customers, visitors and employees with guidance and support. Tesla has an outstanding opportunity available for a Security Operations Centre (SOC) Operator to join the Security Team at Tesla.  The SOC Operator is responsible for triaging security reports, supporting emergency response coordination, responding to and validating alarms and other security alerts and security risk monitoring and analysis. This position will be based at Tesla’s new Gigafactory Berlin site in Germany.  

The Regional Security Operations Centre provides support and coordination to all sites within the EMEA region. This includes coordinating and facilitating the crisis management response to security incidents, regional security risk monitoring and analysis and assisting with alarm monitoring services for Tesla locations across EMEA. The Security Operations Centre troubleshoots and escalates issues with the access control, intrusion detection and fire alarm systems. 

Requirements

Requirements

  • Good verbal and written communication skills in German and English. Additional languages are a plus.
  • Prior experience in dispatch, call center or an SOC environment is preferred. 
  • Hold or ability to obtain a police clearance certificate.
  • Experience with access control, surveillance, and other security systems.
  • Proficiency in MS Office programs (Word, Excel, and PowerPoint, Office 365).
  • Knowledge of the following areas preferred: disaster management, active shooter; personnel management and crisis management.
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Able to multi-task in a fast-paced environment and navigate through an ambiguous situations; enjoys challenges
  • Organized, with solid time management skills and attention to detail.

What we offer: 

You will be working in our state-of-the-art Gigafactory where you’ll solve the world’s most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes competitive salary and Tesla shares or bonuses. Typical benefits that are offered are a pension program, 30 vacation days, employee insurance, free EV charging stations and public commuting support.