Have you got about 2 years of experience working in warehousing, fulfilment, or material handling? Then we might be looking for you! As RMA Coordinator NAM you will be responsible for handling all RMA cases, contacting Tesla Channel Partners notifying them about RMA and documentation around all of this. You will be the link between our technical support team, fulfillment, sales team, and channel partners; you will ensure that all spare part requirements are handled with great care and that our channel partners receive parts in time along with reimbursing for service/labor. You will be supporting our logistics team in taking care of our spare parts stock, small order picking and outbound logistics.
Work experience within Logistic or Distribution center environment
Familiarity with shipping requirements of components via common freight carriers
Familiar with FedEx, UPS, and ODFL shipping software
Ability to read and fill out material transfer forms
Must have command of the English language, both written and verbal
Must be reliable, committed, quality focused and a self-starter