Responsibilities

Tesla Regional Service Managers are the leaders of our service teams. In this role, you will be responsible for developing team members, managing day-to-day operations and preparing Tesla Service to meet the needs of our customers. We hire leaders who want to run a service business and be a part of a revolutionary and unprecedented part of history, as we transform the way we view service here at Tesla.

You will be responsible for developing, leading and driving critical regional business programs in a high growth and fast pace environment, taking on complex business challenges and setting targets that align with the strategic vision for Tesla. Due to our rapid growth, these targets will be extremely challenging. Most of what we are doing has not been done before and joining this team is a rare opportunity to set a standard that will continue to transform automotive transportation. The role will report in to our Director of Service. We need you to deliver excellent results, and think not only outside the box, but to forget about boxes altogether.

Requirements

·       Educational experience: Bachelor’s degree or equivalent professional experience.

·       Ability to travel up to 75%

·       Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.

·       Leadership experience: Experience leading teams of 100+ and experience of managing teams on a remote basis.

Process / operations experience: strong and proven experience leading field, technical repair or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities. Experience running complex processes using Lean or other techniques