Responsibilities

Tesla is seeking a Product Support Engineer for vehicle chassis systems, focusing on brake systems, wheels, and tires. This role is at a key connection point for product development and change implementation between our Silicon Valley development team, US-based factories, and North American Service Centers. A strong technical background in diagnosing complex electromechanical systems with heavy software content and deployed in safety-critical applications is required. You will be responsible for contributing directly to the continuous improvement of our products. This engineer must be passionate about the product, a strong critical thinker, and capable of understanding technical system-level architecture and issues.

Service Engineering, part of Vehicle Software Engineering, is responsible for real-time diagnostic support for the service network (the field), development and improvement of diagnostic tools and procedures, and feedback of top field issues to our development teams to improve current and future products.

Requirements

•       Electrical Engineering, Mechanical Engineering, Mechatronics, Computer Science, Automotive Technology or similar, quivalent experience considered

•       2+ years of experience testing, validating, diagnosing, and/or designing automotive brake systems or related hardware

•       Experience with vehicle dynamics, especially with traction/stability control, is a plus

•       Knowledge of vehicle architecture, CAN protocol, UDS protocol is a plus

•       Experience with full product life cycles from prototype to production to aftermarket

•       Proficient in python preferred; able to read or interpret C/C++ a plus

•       Experience with data acquisition, analysis, and processing tools, such as SQL, preferred

•       Able to read and interpret electrical schematics

•       Able to read and interpret mechanical drawings; experience with CAD such as CATIA is a plus.

•       Prior experience in Formula SAE or experience working on personal cars is a plus

•       High proficiency in MS office programs (Word, Excel, PowerPoint, Project)

•       Excellent oral, written and presentation communication skills