The Role

At Tesla, our Energy Commercial Parts Advisors play an important
role in service operations, offering fundamental support to both Technicians
and customers in our mission to accelerate the world’s transition to
sustainable energy.

As a Parts Advisor, you will provide critical parts support to
the technicians and warehouse; liaise with other departments, as well as focus
on continuous development of your skills. We create some of the most innovative
products ever made and you will help ensure an equally innovative service to
customers.

To succeed at Tesla, you must be a self-starter, highly
organized, and hard working. You should have a passion for the brand and the ability
to thrive in a team environment.

Responsibilities

• Source parts from distribution
  centers and other energy warehouses and allocate them to commercial
  service appointments  
• Monitor inventory within the parts system, complete
  daily stock counts, and communicate parts updates and availability with
  relevant team members  
• Review upcoming appointments and ensure that parts are
  available or ordered to correct locations. Appointments are properly
  prepared and documented in our system for scheduling 
• Actively replenish van stock and 3rd party
  warehouse locations
• Prepare internal orders for shipment to other Tesla
  locations  
• Proactively maintain automated inventory replenishment
  lists
• Collaborate across organization and communicate parts updates
  and availability
• Pick up and transport parts using van and/or
  forklift  
• Process and return warranty
  part shipments for quality assurance including handling hazardous
  materials and high-voltage batteries  
• Systematically receive,
  inspect, and put away stock and special-order parts  
• Maintain access and accountability of inventoried parts
• Manage proper disposal of old parts and hazardous
  material 
• Manage specialized tools used by Field Service 
• Manage  safety equipment and personal protection
  equipment (PPE) inventory
• Additional responsibilities as
  assigned to meet business needs  

Requirements

• Excellent communication skills and ability to establish
  and maintain strong working relationships with both internal stakeholders
  and customers
• Ability to thrive in a team-based environment and
  achieve common goals
• Be able to complete tasks with little to no supervision
• Trustworthy and driven self-starter
• Effectively handle multiple priorities, organize
  workload, and meet deadlines
• Positive, enthusiastic, and willing to learn about the
  changes in Tesla products and services Able to read, speak and understand
  English, both written and verbal
• Able to speak, understand, read, and write effectively
  in the English language
• Proficient in MS Office and
  able to learn new systems and tools. Able to obtain forklift certification
  within 3 months of employment and retain certification every 3 years.
• Ability to travel to other warehouses
  or Tesla sites as needed
• Valid driver’s license with an acceptable
  driving history
• Follow all environmental health
  and safety requirements
• Report events (injury,
  illnesses, property equipment damage, auto, environmental release, etc.)
  immediately to direct manager

Education

·           
High School diploma or the equivalent in experience

Physical Requirements

• Ability to perform physically demanding work for
  extended periods of time, up to 12 hours a day including but not limited
  to:
• Ability to lift up to 50 lbs. and carry material;
• Repetitively climb stairs, bend, kneel, push, pull,
  crouch, and reach inside vehicles/warehouses
• Ability to find issues in a work process and receive
  safety signals using sight, touch, and hearing;
• Work around confined spaces and manage chemicals;
• Wear required PPE, including but not limited to safety
  glasses, safety shoes, hard hats, hi-vis vest, and follow all
  environmental health and safety guidelines.