Parts Advisor, Commercial Energy Service

Tesla

The Role

At Tesla, our Energy Commercial Parts Advisors play an important
role in service operations, offering fundamental support to both Technicians
and customers in our mission to accelerate the world’s transition to
sustainable energy.

As a Parts Advisor, you will provide critical parts support to
the technicians and warehouse; liaise with other departments, as well as focus
on continuous development of your skills. We create some of the most innovative
products ever made and you will help ensure an equally innovative service to
customers.

To succeed at Tesla, you must be a self-starter, highly
organized, and hard working. You should have a passion for the brand and the ability
to thrive in a team environment.

Responsibilities

  • Source parts from distribution
    centers and other energy warehouses and allocate them to commercial
    service appointments  
  • Monitor inventory within the parts system, complete
    daily stock counts, and communicate parts updates and availability with
    relevant team members  
  • Review upcoming appointments and ensure that parts are
    available or ordered to correct locations. Appointments are properly
    prepared and documented in our system for scheduling 
  • Actively replenish van stock and 3rd party
    warehouse locations
  • Prepare internal orders for shipment to other Tesla
    locations  
  • Proactively maintain automated inventory replenishment
    lists
  • Collaborate across organization and communicate parts updates
    and availability
  • Pick up and transport parts using van and/or
    forklift  
  • Process and return warranty
    part shipments for quality assurance including handling hazardous
    materials and high-voltage batteries  
  • Systematically receive,
    inspect, and put away stock and special-order parts  
  • Maintain access and accountability of inventoried parts
  • Manage proper disposal of old parts and hazardous
    material 
  • Manage specialized tools used by Field Service 
  • Manage  safety equipment and personal protection
    equipment (PPE) inventory
  • Additional responsibilities as
    assigned to meet business needs  

Requirements

  • Excellent communication skills and ability to establish
    and maintain strong working relationships with both internal stakeholders
    and customers
  • Ability to thrive in a team-based environment and
    achieve common goals
  • Be able to complete tasks with little to no supervision
  • Trustworthy and driven self-starter
  • Effectively handle multiple priorities, organize
    workload, and meet deadlines
  • Positive, enthusiastic, and willing to learn about the
    changes in Tesla products and services Able to read, speak and understand
    English, both written and verbal
  • Able to speak, understand, read, and write effectively
    in the English language
  • Proficient in MS Office and
    able to learn new systems and tools. Able to obtain forklift certification
    within 3 months of employment and retain certification every 3 years.
  • Ability to travel to other warehouses
    or Tesla sites as needed
  • Valid driver’s license with an acceptable
    driving history
  • Follow all environmental health
    and safety requirements
  • Report events (injury,
    illnesses, property equipment damage, auto, environmental release, etc.)
    immediately to direct manager

Education

·           
High School diploma or the equivalent in experience


Physical Requirements

  • Ability to perform physically demanding work for
    extended periods of time, up to 12 hours a day including but not limited
    to:
  • Ability to lift up to 50 lbs. and carry material;
  • Repetitively climb stairs, bend, kneel, push, pull,
    crouch, and reach inside vehicles/warehouses
  • Ability to find issues in a work process and receive
    safety signals using sight, touch, and hearing;
  • Work around confined spaces and manage chemicals;
  • Wear required PPE, including but not limited to safety
    glasses, safety shoes, hard hats, hi-vis vest, and follow all
    environmental health and safety guidelines.
Employee Benefits  
  • As a full time, Tesla employee, you will receive full benefits from day 1 for you and your dependents.  
  • 2 medical plan choices with $0 paycheck contribution  
  • Vision & dental plans (including orthodontic coverage)  
  • Company paid Life, AD&D, short-term and long-term disability  
  • 401(k), Employee Stock Purchase Plans, and other financial benefits  
  • Employee Assistance Program, Paid Time Off, and Paid Holiday  
  • Back-up childcare and employee discounts