Parts
Advisor- S2

The Role

At Tesla, our Parts Advisors play
an important role in service operations, offering fundamental support to both
Technicians and customers in our mission to accelerate the world’s transition
to sustainable energy.

As a Parts Advisor, you will provide critical parts support
to the service center; liaise with other departments, as well as focusing on
the continuous development of your skills. We’ve created one of the most
innovative vehicles ever made and you will help ensure an equally innovative
service to customers.

To succeed at Tesla, you must be energetic, highly
organized, and hard working. You should have a passion for the brand and the
ability to thrive in a team environment.

Responsibilities

• Source parts from distribution centers and other
  service center locations and allocate them to vehicle service appointments
• Monitor inventory within the parts system,
  communicate parts updates and availability with relevant team members
• Review upcoming appointments and ensure they are
  properly prepared and documented in our system
• Prepare internal orders for shipment to other
  service center locations
• Process and return warranty part shipments for
  quality assurance including handling hazardous materials and high-voltage
  batteries
• Systematically receive, inspect, and put away
  stock and special-order parts
• Consistently manage the inventory stock level by
  performing daily perpetual parts counts, and reporting discrepancies
• Proactively maintain automated inventory
  replenishment lists
• Ensure excellent organization of stock room to
  Tesla standard with grocery store aesthetics
• Collaborate across organization and communicate
  parts updates and availability
• Escalate parts issues from internal or external
  suppliers in collaboration with Regional Parts Manager, acting as a point of
  contact to vendors and giving constructive feedback that will contribute to
  future improvements
• Pick up and transport parts using van or
  forklift, engaging 3rd parties when necessary
• Additional responsibilities as assigned to meet
  business needs

Requirements

• Excellent communication skills and ability to
  establish and maintain strong working relationships with both internal
  stakeholders and customers
• Ability to thrive in a team-based environment
  and achieve common goals
• Effectively handle multiple priorities, organize
  workload, and meet deadlines
• Positive, enthusiastic, and willing to learn
  about the changes in the personal transportation industry and Tesla products
  and services
• Able to communicate, read, and write effectively
  in the English language on all levels
• Proficient in MS Office
• Able to certify at Parts Advisors 1 and obtain
  Tesla forklift certification
• Valid driver’s license in the country in which
  you are applying, 2-year minimum driving record required with a clean driving
  history; ability to obtain appropriate state licensing, where applicable

Education

·        
High School diploma or the equivalent in
experience and evidence of exceptional ability

Physical Requirements

• Ability to perform repetitious duties including:
  regularly lift up to 25 lbs., sit, bend and stand for long periods of time
• Must be able to occasionally lift up to 50 lbs.,
  climb or balance, kneel or crouch, and reach to retrieve parts.
• Specific vision abilities required include:
  ability to identify parts, operate systems, and identify potential safety
  hazards in the parts department

Employee Benefits

·        
Full benefits from day 1 for you and your eligible dependents

·        
Aetna PPO and HSA plans (including infertility
and transgender coverage)

·        
2 medical plan choices with $0 paycheck
contribution

·        
Vision & dental plans (including orthodontic
coverage)

·        
Healthcare and Dependent Care Flexible Spending
Accounts

·        
Company Paid HSA Contribution when enrolled in
the High Deductible Medical Plan with HSA

·        
Company paid Life, AD&D, short-term and
long-term disability

·        
401(k) match, Employee Stock Purchase Plans, and
other financial benefits

·        
Employee Assistance Program, Sick and Vacation
time (Flex Time for salary positions), and Paid Holidays

·        
Back-up childcare and employee discounts

·        
Voluntary plans such as critical illness,
hospital indemnity, accident insurance, and pet insurance

·        
Voluntary Identity Theft and Legal Services
plans

·        
Adoption and surrogacy benefits