Parts Advisor – Charlotte, NC

Tesla

Parts
Advisor- S2

The Role

At Tesla, our Parts Advisors play
an important role in service operations, offering fundamental support to both
Technicians and customers in our mission to accelerate the world’s transition
to sustainable energy.

As a Parts Advisor, you will provide critical parts support
to the service center; liaise with other departments, as well as focusing on
the continuous development of your skills. We’ve created one of the most
innovative vehicles ever made and you will help ensure an equally innovative
service to customers.

To succeed at Tesla, you must be energetic, highly
organized, and hard working. You should have a passion for the brand and the
ability to thrive in a team environment.

Responsibilities

  • Source parts from distribution centers and other
    service center locations and allocate them to vehicle service appointments
  • Monitor inventory within the parts system,
    communicate parts updates and availability with relevant team members
  • Review upcoming appointments and ensure they are
    properly prepared and documented in our system
  • Prepare internal orders for shipment to other
    service center locations
  • Process and return warranty part shipments for
    quality assurance including handling hazardous materials and high-voltage
    batteries
  • Systematically receive, inspect, and put away
    stock and special-order parts
  • Consistently manage the inventory stock level by
    performing daily perpetual parts counts, and reporting discrepancies
  • Proactively maintain automated inventory
    replenishment lists
  • Ensure excellent organization of stock room to
    Tesla standard with grocery store aesthetics
  • Collaborate across organization and communicate
    parts updates and availability
  • Escalate parts issues from internal or external
    suppliers in collaboration with Regional Parts Manager, acting as a point of
    contact to vendors and giving constructive feedback that will contribute to
    future improvements
  • Pick up and transport parts using van or
    forklift, engaging 3rd parties when necessary
  • Additional responsibilities as assigned to meet
    business needs

Requirements

  • Excellent communication skills and ability to
    establish and maintain strong working relationships with both internal
    stakeholders and customers
  • Ability to thrive in a team-based environment
    and achieve common goals
  • Effectively handle multiple priorities, organize
    workload, and meet deadlines
  • Positive, enthusiastic, and willing to learn
    about the changes in the personal transportation industry and Tesla products
    and services
  • Able to communicate, read, and write effectively
    in the English language on all levels
  • Proficient in MS Office
  • Able to certify at Parts Advisors 1 and obtain
    Tesla forklift certification
  • Valid driver’s license in the country in which
    you are applying, 2-year minimum driving record required with a clean driving
    history; ability to obtain appropriate state licensing, where applicable

 

Education

·        
High School diploma or the equivalent in
experience and evidence of exceptional ability

Physical Requirements

  • Ability to perform repetitious duties including:
    regularly lift up to 25 lbs., sit, bend and stand for long periods of time
  • Must be able to occasionally lift up to 50 lbs.,
    climb or balance, kneel or crouch, and reach to retrieve parts.
  • Specific vision abilities required include:
    ability to identify parts, operate systems, and identify potential safety
    hazards in the parts department

Employee Benefits

·        
Full benefits from day 1 for you and your eligible dependents

·        
Aetna PPO and HSA plans (including infertility
and transgender coverage)

·        
2 medical plan choices with $0 paycheck
contribution

·        
Vision & dental plans (including orthodontic
coverage)

·        
Healthcare and Dependent Care Flexible Spending
Accounts

·        
Company Paid HSA Contribution when enrolled in
the High Deductible Medical Plan with HSA

·        
Company paid Life, AD&D, short-term and
long-term disability

·        
401(k) match, Employee Stock Purchase Plans, and
other financial benefits

·        
Employee Assistance Program, Sick and Vacation
time (Flex Time for salary positions), and Paid Holidays

·        
Back-up childcare and employee discounts

·        
Voluntary plans such as critical illness,
hospital indemnity, accident insurance, and pet insurance

·        
Voluntary Identity Theft and Legal Services
plans

·        
Adoption and surrogacy benefits

Responsibilities

Requirements