Responsibilities

The Operations Manager is responsible for
delivering an exceptional experience to our customers, developing team members,
and managing day-to-day vehicle delivery operations. Our managers must deliver excellent
results and achieve goals quarter after quarter, month after month, on all
aspects of customers, people, operations, and financials.

The ideal candidate has the technical acumen to
be able to communicate effectively with internal teams, excellent time
management abilities and is passionate about leading change while inspiring
teams. This role directly supports Tesla’s mission by ensuring an exceptional
and memorable buying experience for our customers.

To succeed at Tesla, you must be energetic,
highly organized, and hard working. You should have a passion for sustainable
energy and the ability to create exceptional customer experiences. While
individual contributions will be recognized, teamwork is essential to achieve
the highest level of success. We will reward team players who help others
succeed and empower the team around them.

Requirements

·        
Bachelor’s
degree or equivalent

·        
2+
years of applicable experience with proven track record of meeting or exceeding
goals in a service-focused industry; automotive expertise is not required

·        
Strong
and proven experience leading field, technical repair or manufacturing teams in
a fast-paced, technology driven environment with strong customer facing
responsibilities

·        
Ability
to problem solve, prioritize multiple projects and adhere to business-critical
deadlines

·        
Excellent
written and verbal communication skills

·        
Dedicated
and ethical approach to Tesla standards

·        
Ability
to develop collaborative relationships acting as a well-respected, trusted
partner with whom others want to work

·        
Ability
to work evening hours, weekends and holidays in a retail environment

·        
Valid
driver’s license in the country in which you are applying, 2-year minimum
driving record required with a clean driving history

·        
Ability
to obtain appropriate state licensing, where applicable

Employee Benefits

·        
Full benefits from day 1
for you and your eligible dependents

·        
Aetna PPO and HSA plans
(including infertility and transgender coverage)

·        
2 medical plan choices
with $0 paycheck contribution

·        
Vision & dental
plans (including orthodontic coverage)

·        
Healthcare and Dependent
Care Flexible Spending Accounts

·        
Company Paid HSA
Contribution when enrolled in the High Deductible Medical Plan with HSA

·        
Company paid Life,
AD&D, short-term and long-term disability

·        
401(k) match, Employee
Stock Purchase Plans, and other financial benefits

·        
Employee Assistance
Program, Sick and Vacation time (Flex Time for salary positions), and Paid
Holidays

·        
Back-up childcare and
employee discounts

·        
Voluntary plans such as
critical illness, hospital indemnity, accident insurance, and pet insurance

·        
Voluntary Identity Theft
and Legal Services plans

·        
Adoption and surrogacy
benefits