Operations Coordinator, Madrid



The Operations Coordinator works cross-functionally to deliver an
exceptional experience to our customers by coordinating day-to-day delivery
operations, as well ensuring smooth operations at their Tesla location(s). The
Operations Coordinator plans, coordinates, and tracks all vehicle preparation
and delivery operations, communicates status updates effectively, and improves
operational efficiencies. As the point person for operations, success in this
position requires balancing the competing needs of internal teams and valued
customers. This involves a high level of customer and employee interaction. The
ideal candidate will possess the technical acumen to communicate effectively
with internal team members and has the ability to provide a strong level of
customer service while generating excitement for owners. This role directly
supports Tesla’s mission by creating a scalable delivery experience for our


  • Demonstrated ability to establish and maintain
    cooperative cross-functional relationships.
  • Proven ability to support in a team environment.
  • Self-starter who is goal-oriented, highly motivated
    and also able to follow instructions.
  • Superior attention to detail.
  • Technological fluency and ability to operate within
    internal business systems and MS Office with moderate skills in MS Excel.
  • Highly proficient written and verbal communications
  • Strong desire to take initiative, eager to learn,
    result-oriented and creative thinker.
  • Ability to work in a dynamic and fast paced environment,
    multitask and prioritize appropriately.
  • Excellent organization and communication skills, both
    oral and written, and punctuality are essential.
  • Willing to work flexible hours including weekends and
  • Ability to organize tasks and processes, and to track
    findings and deliverables.
  • Solid understanding of business processes.
  • Experience working with vehicles is preferred.
  • Enthusiastic and passionate about changes in the
    transportation industry.
  • Valid driver’s license in the country in which you are
    applying and an acceptable and safe driving record.
  • Good level of English and local language, both oral
    and written