Operations Advisor – Part Time

Tesla

The Role

The Operations Advisor creates and maintains operational
efficiencies to drive productivity within the store. The Advisor role supports
and empowers the Customer Experience, Tesla Advisors, and Management teams to
possess and utilize the tools necessary to meet and exceed targets. You will
proactively provide organization and support to maximize performance and
productivity.

To succeed at Tesla, you must be energetic, highly organized, and
hard working. You should have a passion for sustainable energy and the ability
to create exceptional client experiences. While individual contributions will
be recognized, teamwork is essential to achieve the highest level of success.
We will reward team players who help others succeed and empower the team around
them.

Responsibilities

  • Work closely with other employees to ensure
    smooth transitions for customers toward a successful delivery appointment
  • Demonstrate mastery of presenting, selling and
    delivering the entire Tesla eco-system.
  • Prepare customer loan and DMV documents prior
    to delivery appointment and confirm accuracy
  • Maximizing Tesla Scheduling Service calendar
    for drives and delivery
  • Maintaining store facilities: supplies ordering,
    work orders, vendor communication
  • Maintaining store fleet: coordinating service,
    allocation Management
  • Support training, new hire onboarding, organizing
    and/or executing validations
  • Compiling and running daily + weekly reports
    to analyze store performance and improve
  • Maintaining brand and EHS standards, cascading
    feedback or adjustments to local team
  • Monitoring and executing expenses
  • Keyholder responsibilities to include
    opening/closing of store conducting morning/evening huddles and recaps
  • Perform additional responsibilities as
    assigned to meet business need including Sales and Delivery

Requirements

  • At least 1 year of related experience
  • Proactive team member who is goal-oriented +
    highly motivated
  • Proven ability to develop collaborative
    relationships and act as a well-respected, trusted partner with whom others
    want to work
  • Great attention to detail with strong
    organization and communication skills
  • Positive, enthusiastic and passionate mindset
  • Ability to work evening hours, weekends and
    holidays in a retail environment
  • Ability to obtain appropriate state licensing,
    where applicable
  • Must be at least 18 years of age and maintain
    a valid driver’s license and an acceptable and safe driving record
  • Must be able to successfully pass a
    pre-employment background check
  • Legal right to work in the United States

Compensation and Benefits

As a part-time Tesla employee, you will be eligible for: 
  • 401(k) with employer match
  • Employee Assistance Program
  • Sick and Vacation time
  • Tesla Babies program
  • Back-up childcare and parenting support resources
  • LGBTQ+ care concierge services
  • Pet Insurance