Operations Advisor

The Role

The Operations Advisor creates and maintains operational
efficiencies to drive productivity within the store. The Advisor role supports
and empowers the Customer Experience, Tesla Advisors, and Management teams to
possess and utilize the tools necessary to meet and exceed targets. You will
proactively provide organization and support to maximize performance and
productivity.

To succeed at Tesla, you must be energetic, highly organized, and
hard working. You should have a passion for sustainable energy and the ability
to create exceptional client experiences. While individual contributions will
be recognized, teamwork is essential to achieve the highest level of success.
We will reward team players who help others succeed and empower the team around
them.

Responsibilities

• Work closely with other employees to ensure
  smooth transitions for customers toward a successful delivery appointment
• Demonstrate mastery of presenting, selling and
  delivering the entire Tesla eco-system.
• Prepare customer loan and DMV documents prior
  to delivery appointment and confirm accuracy
• Maximizing Tesla Scheduling Service calendar
  for drives and delivery
• Maintaining store facilities: supplies ordering,
  work orders, vendor communication
• Maintaining store fleet: coordinating service,
  allocation Management
• Support training, new hire onboarding, organizing
  and/or executing validations
• Compiling and running daily + weekly reports
  to analyze store performance and improve
• Maintaining brand and EHS standards, cascading
  feedback or adjustments to local team
• Monitoring and executing expenses
• Keyholder responsibilities to include
  opening/closing of store conducting morning/evening huddles and recaps
• Perform additional responsibilities as
  assigned to meet business need including Sales and Delivery

Requirements

• At least 1 year of related experience
• Proactive team member who is goal-oriented +
  highly motivated
• Proven ability to develop collaborative
  relationships and act as a well-respected, trusted partner with whom others
  want to work
• Great attention to detail with strong
  organization and communication skills
• Positive, enthusiastic and passionate mindset
• Ability to work evening hours, weekends and
  holidays in a retail environment
• Ability to obtain appropriate state licensing,
  where applicable
• Must be at least 18 years of age and maintain
  a valid driver’s license and an acceptable and safe driving record
• Must be able to successfully pass a
  pre-employment background check
• Legal right to work in the United States

Compensation and Benefits

Compensation is based on a variety of factors including but
not limited to work experience, skills, certifications, etc.

Along with competitive pay, this position is eligible for
benefits including:

·        
As a
full-time Tesla employee, you will receive full benefits from day 1 for you and
your eligible dependents

·        
Medical plan options for Kaiser, Aetna PPO and HSA
(including infertility and transgender coverage)

·        
2
medical plans with $0 paycheck contribution

·        
Vision
& dental plans (including orthodontic coverage)

·        
Healthcare
and Dependent Care Flexible Spending Accounts

·        
Company
Paid HSA Contribution when enrolled in the High Deductible Medical Plan with
HSA

·        
Company
paid Life, AD&D, short-term and long-term disability

·        
401(k)
match, Employee Stock Purchase Plans, and other financial benefits

·        
Employee
Assistance Program, Sick and Vacation time (Flex Time for salary positions),
and Paid Holidays

·        
Back-up
childcare and employee discounts

·        
Voluntary
plans such as critical illness, hospital indemnity, accident insurance, and pet
insurance

·        
Voluntary
Identity Theft and Legal Services plans

·        
Adoption
and surrogacy benefits