IT Manufacturing Specialist (m/w/d) – Gigafactory Berlin -Brandenburg

Tesla

Tesla is accelerating the world’s transition to sustainable
energy. We continuously develop revolutionary strategies and products within
shortest time, and successfully launch them on a large scale. This is only
possible through extraordinary speed, innovation and efficiency.

Gigafactory Berlin forms the perfect basis for rolling out
Tesla’s incredible success story in Europe. The most important pillar for this
is our employees. Their passion, motivation and engagement ensure that we
consistently achieve our goals. We are looking for you to continue and expand
this success story together.

The role

As an IT Manufacturing Specialist, you will be a part of a
world-class team responsible for designing and building the automated and
robotic equipment at Tesla factories. If you are a technical expert in various
areas, thrive under pressure, enjoy solving problems, love working your way
through chaos, and get bored with mundane IT tasks, then this role is for you.
The IT Manufacturing Specialist is a unique role on the front lines of Tesla
manufacturing.

Responsibilities

  • Primary responsibility is to ensure minimal IT downtime
    for manufacturing
  • Represent IT with pride, support, enthusiasm and kindness
  • Immediately respond to line down situations, to remediate
    any IT related issues
  • Work with various teams (controls engineers, production
    associates, application teams) to troubleshoot issues
  • Perform root cause analysis, document findings, and
    suggest changes to prevent future outages
  • Install, support, patch, upgrade, replace, and remediate
    all IT hardware along manufacturing lines
  • Troubleshoot hardware, operating system and software
    issues
  • Troubleshoot network issues from the client up to the
    switch and IDF
  • Improve the security posture of manufacturing by patching,
    updating, securing vulnerable hardware and software
  • Interface with various manufacturing groups to understand
    issues
  • Interpret how to solve long term needs within the
    framework of IT Manufacturing standards
  • Interact with multiple teams to plan and manage equipment
    installation and support

Requirements

  • Minimum of 5 years’ experience within a desktop support or
    system admin role
  • Experience troubleshooting hardware issues and replacing
    hardware on Windows machines
  • Experience imaging hardware devices and updating firmware
  • Experience troubleshooting thermal label printers, barcode
    scanners, hand-held radios, digital signage
  • Experience troubleshooting basic client-side network
    (DHCP, DNS, Static IP) problems
  • Must be available for swing shift, weekends, and on-call
    support
  • Very good written and spoken German and English skills
  • Multi-tasking ability to manage multiple projects at the
    same time
  • Able to work under pressure in the presence of
    stakeholders
  • Degree as Bachelor / Master / Dipl.-Ing. (TH / FH) or the
    equivalent in experience and evidence of exceptional ability

Nice to have

  • Experience supporting manufacturing environments
  • Linux support experience
  • Network hardware support experience
  • DevOps experience
  • Knowledge in the field of automotive
  • Previous management or leadership experience

What we offer

You will be working in our state-of-the-art Gigafactory,
where you’ll solve the world’s most interesting problems with the best and brightest
people who share a passion to change the world. Tesla’s compensation package
includes competitive salary and Tesla shares or bonuses. Typical benefits that
are offered are a pension program, 30 vacation days, flexible work
arrangements, employee insurances, relocation and commuting support.