The Role

The
SSD Instructor Trainee role is a temporary
3-month assignment in the START/Service Training Team, reporting to Manager,
START Program. This is a Full-Time role working a minimum of 40 hours per week.

The SSD Instructor Trainee is responsible for supporting the lead instructor
on the day-to-day relationship with our local SSD leaders, all aspects of the
academic experience, and ensuring participants are effectively equipped and
managed to take their place as Service Technicians & Sale Associates in a
Tesla Center.

The SSD Instructor Trainee role requires someone with a strong
desire for leadership, teamwork, and people development. Individuals must be
creative, proactive, organized, flexible, results-oriented, and have a passion
for teaching others about electric vehicles. Must have outstanding
communication and organizational skills while demonstrating a positive and
professional demeanor.

Responsibilities (Technical Training & START)

• Partner with START
  Instructors to identify, recruit, onboard, and train START program
  participants.
• Assist instructors with
  managing up to 15 Service & START technicians with the highest level of
  professionalism to deliver the best quality Technical Training possible.
• Apply learned teaching style to
  instructional course facilitation.
• Make 5-6 recommendations for
  opportunities for growth in instruction or assignment.
• Provide ongoing coaching and
  support to Service & START technicians as well as document coaching moments
  as an assistant.
• Provide support as an
  administrative assistance: document feedback, input grades, assign homework.
• Serve as functioning member of
  the Tesla SSD Training Organization.
• Partner with Service Leads
  to validate skill and expertise of service employees.
• Maintain expert knowledge of:
  methods, techniques, parts, tools, and materials used in the maintenance and
  repair of vehicles.
• Maintain expert knowledge of
  problem solving and customer experience as applied within the Tesla Service
  environment.
• Ensure that programs and
  processes are developed, assessed, communicated, and administered in compliance
  with Tesla’s objectives.
• Manage the operations of the training
  location including, but not limited to: inventory vehicle maintenance and
  tooling/equipment maintenance, location set-up, scheduling, communications,
  safety, etc.

Requirements

• Participants must be a
  minimum of an S3 service technician level. Mastery completions are preferred
  but not required.

Physical
Requirements

• Ability
  to perform repetitious duties including: regularly lift up to 25 lbs., sit,
  bend and stand for long periods of time
• Must
  be able to occasionally lift to 50 lbs., climb or balance, kneel or crouch, and
  reach to retrieve parts.
• Specific
  vision abilities required include: ability to identify parts, operate systems,
  and identify potential safety hazards in the parts department