Install Quality Specialist, Energy

Tesla

This position you will work as a member of Tesla’s Install Quality Team. The primary objective of this role is to support the installation of high-quality residential energy product (Solar Roof, Retrofit Solar, Powerwall) to ensure the highest levels of customer satisfaction. The ideal candidate for this position will not only have strong technical skills: a clear understanding of roofing and residential electrical practices; but also “soft skills” such as communication, problem solving and a strong quality mindset.

Responsibilities:

  • Audit residential energy job sites: go onto roofs and in customers’ homes to audit product.
  • Identify failures, take pictures, and create audit reports of findings.
  • Perform light rework on jobsite and create rework cases for more significant repairs.
  • Attend team meetings and mandatory training sessions on new products, best installation practices, and standard workmanship guidelines.
  • Managing time and tasks effectively with a sense of urgency. 
  • Providing an exceptional customer experience to all customers. 

Education/Experience

  • High school diploma or equivalent preferred
  • Vocational or technical school training preferred
  • Experience in the roofing industry and an installer or similar
  • Experience installing solar panels
  • Experience installing home electrical

Physical Requirements

  • Must be able to work at great heights including on rooftops, climbing ladders, and stairs
  • Must be able to work in extreme environments (example: hot sun, cold, crawl spaces, attic etc.)
  • Must meet all OSHA standards for working at heights including:
    • Ability to climb and utilize equipment on site including various ladders rated for a maximum capacity of 325lbs.
    • Must be able to meet equipment standards for fall protection (harness, anchor, ropes, etc.) with a maximum capacity of 310bs.