Responsibilities
As we continue to scale, Tesla is looking for high potential leaders to streamline operations across functions by building excellent teams and processes that support the customer journey end to end. The General Manager ensures the success of the site by overseeing all sales and service operations. In this role, you are responsible for leading cross-functional managers and establishing efficient, customer-centric processes to help Tesla accelerate the world’s transition to sustainable energy.
Requirements
- People-first leader who prioritizes team development
- Relentless drive for excellence; provides recognition and feedback daily
- Multiplier who elevates the thinking and output of everyone around them, while also making them feel included and valued
- First-principles thinker who finds a creative path to solve previously unsolvable problems
- Exceptional integrity through dedicated and ethical approach to sales and service operations
- Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
- Must have and maintain a valid driver’s license and ability to obtain appropriate state licensing, where applicable
EDUCATION AND EXPERIENCE
- Bachelor’s Degree and/or equivalent experience leading an end-to-end customer-facing operation
- Experience leading large teams in a fast-paced environment
- Functional experience in roles supporting both Sales/acquisition of new customers and Service/support of existing customers
- Demonstrated ability to inspire, influence, and hold teams accountable to achieve a common goal
- Experience leading teams and managing a diverse group of roles and responsibilities
PHYSICAL REQUIREMENTS
- Must be able to stand or sit for 8 hours or more
Occasional travel required for offsite meetings and events; normally less than 10% of the time
