Field Technical Trainer (Tech/ non-Tech) – Service

Tesla

  • Full Time

Responsibilities

The
Service team is seeking a Field Technical Trainer to facilitate engaging
technical content and upskill the capabilities of Service employees in the
country. This individual will take responsibility for ensuring their Service
country is equipped to deliver the best ownership experience. This role will required up to 50% travel and will be based at our training facility in Brooklands or Leeds. 

Key responsibilities include facilitating hands-on technical training,
mentoring and supporting of service coaches, and partnering with Service
Managers to close skill gaps and elevate the performance of their teams.

 

Utilizing
your skills in facilitation, automotive repair expertise, and field support,
paired with your passion for teaching and helping others, you’ll get the
opportunity to join Tesla at a time of rapid growth and innovation of our
service experience. Our company growth means that onboarding new talent and raising
the technical competency of existing teams is top priority, and you’ll be a key
team member to make this happen in your country. 

Requirements

  • Experience
    performing automotive repair and strong demonstrated automotive system
    diagnosis and repair procedure knowledge.
  • Experience
    with electric vehicles preferred.
  • Facilitation,
    training and coaching experience strongly preferred. (ex-coach etc.)
  • Ability
    to travel at least 50% of the time and has a valid driver’s license.
  • Strong
    facilitation and interpersonal communication skills required.
  • Proactive,
    flexible, confident, professional, and self-directed in a fast-paced
    environment.
  • Native
    speaker local language preferred
  • Near
    fluent in English (preferred)