Tesla is currently seeking a technical Desktop Support Technician to join our team in Buffalo, NY. The IT Services position within the IT Operations team will be on the front lines of Tesla’s IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary task of this position will be to troubleshoot and resolve endpoint issues, install, and support the systems, and assist with the day-to-day operations for Tesla’s global IT infrastructure to provide for the growth of Tesla’s initiatives.
· Minimum of 4 years of experience with desktop support experience
· Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred
· AS or BS degree in information technology, computer science, etc. is preferred
· Excellent customer service skills, strong attention to details with excellent follow up is preferred