Customer Experience Manager

Tesla

Responsibilities

Our Customer Experience Managers are seasoned retail veterans and
naturally charismatic leaders. In this role, you will be responsible for
collaborating with your Store leader to lead the recruitment, training,
development and overall management of a dynamic store team that will help Tesla
accelerate the world’s transition to sustainable transportation.  You will
be challenged to support your team through training, coaching, motivating and
analyzing sales performance. You will be tasked with identifying events in the
local market that will maximize Tesla’s brand exposure and create more Tesla
owners. You will be measured and rewarded by your ability to achieve a
cumulative store sales target, drive optimal team performance, and maintain
store operations.  To succeed at Tesla, you must be energetic, highly
organized, and hard working. You should have a passion for sustainable energy
and the ability to create exceptional customer experiences. While individual
contributions will be recognized, teamwork is essential to achieve the highest
level of success. We will reward team players who help others succeed and
empower the team around them

Requirements

  • Bachelor’s degree or equivalent
    work experience
  • 2+ years applicable experience
    with proven track record to meet or exceed goals
  • Self-starting entrepreneur with
    exceptional management skills and great attention to detail
  • Ability to prioritize multiple
    projects and adhere to business-critical deadlines
  • Excellent written and verbal
    communication skills
  • Dedicated and ethical approach to
    sales and sales operations
  • Ability to develop collaborative
    relationships and act as a well-respected, trusted partner that others
    want to work with
  • Ability to work evenings and
    weekends in a retail environment
  • Ability to relocate as needed
  • Valid driver’s license in the
    country in which you are applying, 2-year minimum driving record required
    with a clean driving history
  • Ability to obtain appropriate
    state licensing, where applicable

  • Compensation
    and Benefits
  • Compensation is based on a variety of factors including but
    not limited to work experience, skills, certifications, etc.

  • Full-time
    Employee Benefits
  • As
    a full-time Tesla employee, you will receive:
  • Full benefits from day 1 for you
    and your eligible dependents
  • Extended Health Insurance (including osteopath,
    psychologist, and acupuncturist)
  • Vision & Dental Insurance
  • Company paid Life, AD&D, short-term and
    long-term disability
  • Group Registered Retirement Savings Plan (RRSP)
  • Employee Assistance Program, Sick and Vacation
    time (Flex Time for salary positions), and Paid Holidays
  • Back-up childcare and employee discounts