Responsibilities
What to Expect
Tesla is looking for a Customer Support
Specialist to work on one of the most progressive vehicle brands in the world.
This position requires high-level ability to work with both customers and
partner businesses, so the candidate will require strong customer support
skills and experience.
The overall
responsibility of this role will be to support customers (vehicle owners) as
they work directly with our approved collision centers to receive repairs in a
timely manner. The Collision Support team maintains positive working
relationships with collision centers, customers, as well as varied internal
groups, so experience working in team environments as well as independent work
is required.
Requirements
What You’ll Bring
- 3+
Years of customer service experience - Experience
in automotive or insurance industry a plus - Evidence
of exceptional written and oral communication skills - Exceptional
customer service and soft skills - Ability
to effectively prioritize and multitask - Experienced
with MS Office Suite - Ability
to follow oral and written instructions with attention to detail - Team-First
mentality