Conseiller(ère) Commercial(e) – Tesla Advisor (H/F) – Dijon

Tesla

Responsibilities

Le rôle

En tant que conseiller Tesla, il est de votre responsabilité d’offrir un service client transparent tout au long du parcours client. Vous êtes déterminé à réussir et vous êtes motivé par la mission de Tesla d’accélérer la transition du monde vers l’énergie durable. Vous agissez en tant que pionnier des produits Tesla, en partageant vos connaissances et en établissant des relations durables.

Vous faites partie d’une équipe de vente plus large qui travaille en étroite collaboration et de manière flexible sur toutes les tâches. Vous devez coopérer fréquemment et afficher une mentalité d’équipe pour atteindre vos objectifs de vente et de livraison.

Requirements

 

The Role

As a Tesla Advisor it is your
responsibility to offer seamless customer service throughout the entire customer
journey. You have relentless determination to succeed and you are driven by the
mission of Tesla to accelerate the world’s transition to sustainable energy.
You act as a pioneer for Tesla products, sharing your knowledge and building
lasting relationships.

You are part of a larger sales
team who works closely and flexibly on all tasks. You are expected to cooperate
frequently and display a one-team mentality to achieve sales and delivery
targets.

 

Responsibilities

· To offer excellent customer service
throughout the sales and delivery process.

· Ensure close and tailored
communication with customers at all touch points.

· Maintain a presentable showroom
while proactively addressing all customer queries and appointments.

· To inform and educate about
Tesla at every opportunity.

· Help create, maintain and
develop sales pipelines.

· Be a strong contributor to
achieving store sales and delivery targets.

· Maintain sales administrative
duties including contract completion, finance and ensuring systems are up to
date, as well as effectively managing all outbound activities and reporting.

· Ensure readiness of fleet cars
at any given time and have an overview of resources available.

· Prepare customer vehicles in
advance of delivery appointments as well as perform direct deliveries.

· Manage any additional duties to
support wider business requirements.

 

Requirements

· Experience in providing
excellent customer service in a fast-paced environment.

· Confident in creating great
conversations and relationships tailored to the customer’s need.

· Ability to thrive in a
team-based environment and achieve common goals

· Great problem solving skills,
and strong ability to take initiative and be proactive.

· Ability to effectively handle
multiple priorities, organize workload, and meet deadlines

· Resilience, adaptability and a
constant desire to develop

· Capable of working autonomously
as well as in a team.

· Positivity, enthusiasm and a
passion towards the mission of Tesla.

· Confident in learning and
adapting to multiple technologies.

· Able to communicate, read, and
write effectively in the English language on all levels

· Have the required language
skills if required by our local markets

· Good knowledge of MS Office

· Must have had a valid driver’s
license for minimum of 2 years

· Must have and continue to
maintain a valid and safe driving record