- Full Time
Tesla’s Associate Virtual Service Leaders are responsible for driving excellent results in customer service and operational efficiency in our virtual service teams.
Bachelor’s degree or equivalent professional experience.
experience: Prior leadership experience in a service-focused industry.
Automotive expertise is not required.
– Leadership experience:
Experience leading teams and managing a diverse group of roles and
– Process / operations
experience: prior experience leading field, technical repair or manufacturing
teams in a fast-paced, technology-driven environment with strong customer
facing responsibilities. Experience running complex processes using Lean or
other techniques is strongly preferred.