Responsibilities

Tesla’s Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers.

Requirements

·       Educational experience: Bachelor’s degree or equivalent professional experience.

·       Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.

·       Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.

·       Process / operations experience: prior experience leading field, technical repair or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities. Experience running complex processes using Lean or other techniques is strongly preferred.