- Full Time
Tesla’s Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers.
· Educational experience: Bachelor’s degree or equivalent professional experience.
· Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.
· Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.
· Process / operations experience: prior experience leading field, technical repair or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities. Experience running complex processes using Lean or other techniques is strongly preferred.