Application Support Engineer

Responsibilities

The Application Support Specialist is
responsible to provide successful implementation and management of Tesla
services (applications) in the production environments and Provide Level II
support to ensure the service meets the quality, security and compliance standards,
providing the documentation for the ongoing support and maintenance of the
systems.  

Requirements

  • Minimum of 2 years’ experience with Windows, Unix, PL-SQL or the
    equivalent in experience and evidence of exceptional ability
  • At least 1 year on handling EDI or Supply Chain or delivery systems
  • Technical skills: .net, SQL Server, JavaScript, HTML, MS Windows
  • At least 1 year experience in Application support working in a globally
    distributed team is preferred
  • Good experience with ITIL, BMC Remedy or Service Now and ticketing workflows is
    preferred
  • Good verbal and written communication skills is preferred
  • BS degree in Engineering or equivalent in Computer Science or the
    equivalent in experience and evidence of exceptional ability