Responsibilities

Role

The Access Control Technician is responsible for monitoring, tracking, and coordinating all security and access permissions for new employees, contractors, and vendors.  The Technician shall maintain and update access levels for existing employees and contingent workers. Using a variety of systems, this role will assist with requests both in-person and email/ticketing system. The Access Control Technician will troubleshoot, assess, and triage access control issues as required. 

Requirements

• Minimum 1 year of experience working with Access Control Systems (ACS).
• Minimum 1 year of experience in a help desk environment or customer service-oriented office.
• Ability to quickly learn and master new technology.
• Able to remain calm and handle high stress situations in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Able to work in a team environment.
• Self-motivated and able to multitask.
• Evidence of exceptional ability.
• English skills are highly desirable.