Business Analyst (Digital Product Creation and Integration Services)

Polestar

  • Full Time

At Polestar we don’t just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to directly support the needs of our North American Digital Team.


Let us describe the challenge we offer

As a Business Analyst on the Digital Product Creation and Integration Services team, you will team up with the digital product team and business stakeholders in building state-of-the-art digital products to meet the needs of the North American market. You will also work as a liaison among different stakeholders to understand their viewpoint, to ensure close alignment among stakeholders and the vision set by the Digital Product Manager.

In addition, this role provides context around market, competitive intelligence and customer needs and pain points, to help the team define the work at hand. As such, you will play an important role in ensuring the team is aligned, especially across competence areas.

Digital Product Creation team is responsible to enable digital solutions and services supporting several areas and you will be working in Vehicle Services & Quality domain which consists of these areas: Quality & Warranty, Service Management and Connected Workshops.

Integration services team is responsible for system-to-system integration where we connect applications using API’s. The technology to enable this is provided by Mulesoft and its Anypoint Platform.


What you’ll do

  • Provide technical business analysis support to Polestar North America digital team, contributing to all phases of product and project lifecycles.
  • Work closely with Polestar teams cross-functionally to document requirements, workflow charts and system diagrams; studying system capabilities and writing specifications
  • Responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the digital team.
  • Support your team with executing the Digital strategy, providing fact-based analysis of the business/digital environment for the specific digital product, service, or platform, utilizing information gathered from a variety of resources and channels.
  • Identify process gaps and improve systems by studying current practices and designing modifications.
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Partner with the Product Manager in feature creation and acceptance criteria, communicate trade-offs effectively with various competence groups (Service Designers, UX/UI Designers, Engineers, etc.)
  • Collaborate on joint development projects with Polestar digital teams in Europe


Who you are

  • 3+ years of demonstrated experience working in Digital or IT related projects.
  • Bachelor’s Degree in business, information systems, computer science or related degree.
  • Experience in various software platforms including SaaS, Custom software development and out of the box software products.
  • Must possess technical knowledge around product architecture, application integration and API connectivity.
  • Experience documenting business and software requirements with multiple methodologies and tools; understanding of best practice in UI/UX design.
  • Software development experience is a plus.
  • Proven ability to set expectations, manage deadlines and hold individuals and teams accountable for meeting critical milestones.
  • Strong communication and leadership skills.
  • Solid knowledge of SDLC (Waterfall and Agile) development methodologies.
  • Passion to challenge the status quo, find new solutions and drive out of the box ideas – loves and embraces change.
  • Experience working with international teams is plus


Polestar – the guiding star

Polestar is an electric performance brand, determined to improve the society we live in by catalyzing the change to sustainable mobility. We are a global team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort and that just like each component is critical to the performance of our cars each person working at Polestar is as important to the team and its performance. We work in close collaboration across empowered global teams that don’t settle for anything less than excellence.

Is this you? If you are interested in joining the Polestar family, don’t wait with submitting your application. We apply a continuous selection process, and the job post will be open until the position is filled.