SRE Manager, Cloud Platform

Lucid

  • Full Time

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Cloud Platform team at Lucid is currently seeking a Manager for the Service Reliability Engineering (SRE). This position requires an experienced leader with a track record of successfully building and scaling SRE organization to address the reliability needs of Cloud Connectivity, Cloud Infrastructure, Cloud Services, and Data as a Service at Lucid Motors. The performance and uptime of some of these services directly impact customer experiences while the others impact internal teams that really on the telemetry data.
 
Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. We are looking for someone who is passionate about building robust, reliable and fault tolerant systems, in collaboration with various Service owners, that run in the cloud using Kubernetes.

As a leader of this team, you will:

 

The Role

 

  • Manage and lead the Service Reliability Engineering of various cloud services across Lucid Motors
  • Collaborate with Service Owners to define the SLOs and build SLIs to ensures systems are meeting the SLAs
  • Indulge with Developers, DevOps, Data Scientists and Quality right from design to production to build reliable services
  • Optimize Incident management processes and improve operational efficiency
  • Build tools and frameworks to automate the monitoring systems to ensure highest level of uptime on various production-grade environments
  • Have experience with HA and big data systems and has the ability to identify the bottlenecks at early stages
  • Have experience in  device-cloud connectivity and be able to troubleshoot end-to-end on a private or public clouds Infrastructure
  • Be able to swiftly navigate through the incident to perform the impact analysis and take appropriate actions
  • Understand the customer impact and able to prioritize the workload between features development and customer support
  • Create 24/7 service availability model to proactive monitor the systems across geographical locations
  • Be familiar with MQTT, message brokers, Spark, No-SQL databases such as Influx/Cassandra, Mongo, Presto, and able to support open sources services
  • Track record of hiring and building SRE organization from ground up
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    Qualifications

     

  • B.S. or M.S. degree in Computer Science, Engineering, OR equivalent work experience
  • 3+ years of experience in managing distributed SRE organization supporting cloud based services
  • 5+ years of technical leadership experience in architecting and implementing SRE tools and processes to maintain the uptime of cloud based services including complex big-data processing pipelines
  • Comprehensive experience with Cloud Infrastructure, Cloud Connectivity, Big Data Processing and Microservices
  • Experienced in technologies such as AWS IaaS, Kubernetes, Helm-charts, Jenkins/Argo CD, Spark, Airflow, Kafka and Presto, MongoDB, Influx or Cassandra
  • Well versed with Agile methodologies and practicing SRUM and/or Kanban
  • Can hire and retain top talent
  • Excellent verbal and written communication skills within the team and across the company
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    At Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
    Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
    At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer’s guidelines on their first day of employment.
     
    Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
     
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