Control Tower Specialist

Lucid

  • Full Time

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We are currently seeking a Control Tower Specialist.  This position requires a dynamic individual with a strong analytical background who will be responsible for receiving shipment requests, validating pick up dates and track/trace of inbound freight shipments from multiple vendor locations for both domestic and international shipments.
 
Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly, and to strive for perfection within a fast-paced environment.
 

 

You Will:

 

  • Responsible for the track & trace of inbound freight shipments from multiple vendor locations for both domestic and international shipments. 
  • Partnership and direct point of contract with merchandise vendors, domestic carriers, and DC locations to ensure timely pick-up & deliveries.
  • Assist internal customers by providing support, analysis, and solutions as needed or requested in regard to the whereabouts and optimum delivery strategy of their parts.
  • Exercises discretion and independent judgment throughout daily operations to ensure timely delivery and escalates issues that may cause delays in shipments.
  • Communicate critical information to internal and external partners in a clear, concise, and professional manner.
  • Proactively identify problems and swiftly implement the appropriate solutions, including, as necessary, planning, or replanning routes, working directly with vendors to ensure timely shipments, and evaluating and selecting most efficient and successful options; ability to make real-time decisions independently and with minimal guidance.
  • Analyze and monitor performance and KPI monitoring.
  • Ability to understand & manage data reports while owning performance metrics that drive business results.
  • Compile and present data analysis to management; measure performance criteria for all carriers and vendors, as well as performance metrics for internal evaluation.
  • Build and maintain relationships with key personnel and their assigned vendors.
  • Hold meetings with the vendor’s teams via phone or web conferencing to flush out any issues or concerns, or just to coordinate timely shipments.
  • Recap KPI and scorecards while discussing opportunities for improvement.
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    You Bring:

     

  • 1-3 years of Logistics and/or Supply Chain related experience.
  • Start-up experience preferred.
  • College degree preferred.
  • Ability to interact with vendors, carriers, 3rd party providers, and internal stakeholders.
  • Familiar with performance management, including scorecards, root cause analysis, and corrective action planning.
  • Knowledge of Microsoft packages including Excel, Word, and PowerPoint needed.
  • Advanced data analysis and data visualization
  • Quick critical thinking and problem-solving abilities
  • Ability to work in a fast-paced environment
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    At Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
    Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
    At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer’s guidelines on their first day of employment.
     
    Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
     
    To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.