AV Software Operator

Embark

Embark Trucks is America’s Longest-Running Self-Driving Truck Program and is bringing autonomous freight mainstream. As covered by the Wall Street Journal, CNBC, Forbes, TechCrunch and and other outlets, Embark went public via a ~$5 billion SPAC deal in November 2021, and is listed on Nasdaq under the symbol EMBK. Embark is headquartered in San Francisco, CA with operations centers in Fontana, CA and Houston, TX, moving freight daily using our purpose-built transfer hubs. Embark has aligned itself with truck manufacturers, shippers, and carriers to integrate our technology into the freight ecosystem, pursuing a business model where fleets own and operate Embark trucks. This is an incredibly exciting time for autonomous vehicles and our team is looking to grow.

About the Role:
The role is responsible for monitoring the self-driving system, collecting data and taking notes on system performance, and troubleshooting both software and hardware issues to provide useful feedback to Engineering to accelerate our tech progress. AV Software Operators work in the right seat next to our safety driver for 8+ hours a day. Cross country/state travel is sometimes required with stays lasting a few days to a few weeks. The AV Software Operator must be in constant communication with their assigned Safety Driver, describing system performance and annotating real-world situations. When not in the truck, AV Software Operators are responsible for continuous improvement of themselves and contributing to any goals that Operations and Embark put into place.  

 

Day-to-day responsibilities:

 

  • Help ensure safe testing as the co-pilot: inform the Safety Driver in real-time of expected behaviors of the system
  • Run a variety of development & release tests on the truck’s AV system
  • Communicate with Safety Drivers about vehicle function; calling out any anomalies or irregular behavior to ensure safe operation of the vehicle.
  • Log real-time feedback regarding autonomy and platform performance during testing, with the end goal to be delivered to engineers for system improvements. 
  • Provide concise written and oral feedback and daily reports, helping to identify areas of focus to maximize the efficacy of the teams’ work.
  • Troubleshoot, fix, and document basic hardware and software issues that occur during truck operation.
  • Operate AV System on predetermined and/or new geographical routes, and in a variety of weather/environmental conditions.
  • Assists the driver in guiding physical movements of trucks to docks or trailers as a standard operating practice.
  • Maintain up-to-date knowledge of how our self-driving technology works. Understand daily software and operational changes & updates.
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    Abilities and Requirements:

     

  • Must be a safety-minded individual; safety is our highest priority!
  • Ability to identify, diagnose, troubleshoot, and conduct repairs of technical issues with the support of our operations & engineering teams.
  • Ability to multitask while maintaining focus and great attention to detail for long periods of time while riding along in a moving semi-truck or while providing remote support.
  • Must be self-motivated and demonstrate good judgment, in fast-paced, high-stress, and changing environments.
  • Ability to respond quickly to changing and high-pressure environments or events.
  • Ability to communicate and escalate issues clearly and concisely.
  • Superb interpersonal skills are a must – partner with cross-functional teams and be a team player.
  • Willing to travel when needed for the mission, up to  50% of the time, and work on a rotating schedule that includes nights and weekends.A passion for the autonomous vehicle & trucking industry.
  • Proficiency with a laptop computer, G-Suite apps, and other technologies.
  • Must be able to type at least 40 adjusted words per minute comfortable riding as a co-pilot in our autonomous semi-truck for a minimum of 8hrs a day.
  • Able to lift, carry, or push a minimum of 50lbs 
  • Preferred Qualifications
  • Prior AV Operations, technology, or automotive experience
  • Bachelor’s Degree 
  • Interest and aptitude for technology tools – apps, gaming, design tools, etc.
  • What We Offer
  •  A full-time position
  • Competitive Salary with Company Equity
  • Paid vacation from the start
  • Embark covers 100% of the base insurance option (PPO Or HMO) for Medical, Dental, and Vision and offers a buy-up option for other plans.
  • Life insurance is covered by Embark.
  • Access to a Flexible Spending Account & 401K Plan.
  • Snacks & catered lunches.
  • Work in a fast-growing startup revolutionizing transportation as we know it!
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    More Embark:
    We believe this technology will transform the trucking industry by saving lives by preventing the 4,000 fatalities a year caused by truck accidents, reducing the 50,000 truck driver shortage, and making moving goods across the country twice as fast and half as expensive. Our team is looking for people with a passion for autonomous technology and the trucking industry to join our growing team as Vehicle Software Operators in our Fontana office!
    At Embark we celebrate diversity and are committed to creating an inclusive environment for all employees.
    Embark Trucks, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    Embark in the Press:
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