New Product Operations Manager


  • Full Time

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. 

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future – check out our Engineering Blog.

Reports To

Operations Program Manager, NPI

What You Will Be Doing

Become part of the excitement, join the Charge Point team as we build the future. Responsible for cross functional program management activities throughout the whole product life-cycle in Operations. The New Product Operations Manager is also required to work closely with extended teams in managing, communicating, and following through activities to bring up new products and sustain production, seeing through production all the way till EOL life-cycle.

What You Will Bring to ChargePoint

  • Management of projects from product development phase to factory introduction and ramp
  • Lead cross-functional teams responsible for qualifying and transferring new products at CM sites
  • Follow up on BOM, spec, documentation releases to enable the Operations team to support the NPI builds or change management implementation timely
  • Resolving complex cross-functional problems and issues
  • Establish methodologies for achieving quality set deliverables per Charge Point Corporate guideline. Work with manufacturer on Quality, Delivery and Cost
  • Liaise with marketing / sales to support customer beta and change submission. Consolidate build requirements for NPI and Pilot phase
  • Work with Material and Planning team to align material, logistics, forecast planning, fulfillment and system readiness
  • Facilitates the resolutions of complex team issues or determines direction to take based on risk factors, builds consensus, maintains process focus, and overcomes barriers for the team
  • Manage build and test (manufacturing & qualification) plans and resources during execution; objective is to achieve cost, quality/ Reliability, and schedule goals
  • Plan factory capacity and lead CapEx equipment budget. Ensure available tooling and test equipment capacity to support initial high volume manufacturing after program transfer.
  • Work with Quality to ensure RMA is set up for new product / new manufacturing partner
  • Work closely with Product and Engineering team on understanding requirements and be able to communicate requirements and schedules to facilitate technical readiness with operations teams


  • Bachelor's Degree in Industrial Engineering, Mechanical Engineering or Electronic Engineering
  • Minimum 5 – 8 years Project Management role in complex and fast moving manufacturing environment is desired
  • Very familiar with inventory and BOM management software and tools.
  • Able to travel as required within a short notice
  • PMP is preferred but not essential
  • Experience in manufacturing, process engineering or product development
  • Strong interpersonal skills and ability to present to management
  • Extraordinary ability to build relationships
  • Clear, consistent communication
  • Use data to drive decisions and be willing to take action
  • Enthusiastic and motivated
  • High level of detail while running several work-streams
  • Technical expertise and prior OEM management experience


Campbell, CA

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only – Recruiting agencies do not contact.